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User Data Deletion Policy

Learn how you can request deletion of your personal data from Loanwalle and the circumstances under which we may retain certain information as per our retention policy and applicable laws.

1. Right to Request User Data Deletion

Users may request deletion of their personal data at any time. We respect your right to privacy, transparency, and control over your information.

2. How to Request User Data Deletion

  • Send an email to info@loanwalle.com
  • Use the subject line: "User Data Deletion Request"
  • Send the request from your registered mobile number or email address

3. Verification Process

To ensure data security and prevent unauthorized requests, we verify the identity of the requester before processing any data deletion request.

4. User Data That Will Be Deleted or Anonymized

  • User profile details
  • Registered phone number
  • Email address
  • PAN and other personal identification information

5. Legal & Regulatory Data Retention

Certain user data may be retained where required under applicable laws such as KYC, AML, or other regulatory and compliance obligations.

6. Secure Retention & Final Deletion

Any data required to be retained for legal or regulatory purposes will be securely stored and permanently deleted once the applicable retention period expires.

7. Contact Information

  • Email: info@loanwalle.com